Borderless Collaboration #2: Cisco UCM Session Manager Edition

Hello,

In this second post about Borderless Collaboration I wanted to discuss with you the Cisco Unified Communications Manager Session Management Edition (UCM-SME); what it is and what additional benefits it brings to large corporate network.

SME is an aggregation solution for IP Trunking and UC applications. It will help simplify large design, save cost on infrastructure and make your company ready for extending UC to business partners and customers.

SME is before all an evolution of the existing concept of session management; like were class4 switching for TDM, gatekeeper for h.323 comm’s, SIP proxy to IP Tel, …

SME will help create service blocks for UC services like Unified Messaging, Call Recording, Presence and Enterprise Instant Messaging (EIM), as well as integration of legacy TDM Pbx durign migration phase and interoperability with standard-based IP-Pbx vendor (SIP,  h.323, Q.Sig, …)

So for a company having a large number of branches, a multi-vendor IP Pbx environment, a migration plan from TDM to IP based telephony, a migration plan from TDN to IP trunking to SP, the integration of Web2.0 tools into the Communication process and vice-et-versa or just a desire for simplifying dial-plan, SME is the right choice.

SME will act as a proxy for communications between disparate systems. IP trunk have to be established between those system, that will further interrogate SME for call routing decision.

Learn more:

Product page: http://www.cisco.com/en/US/products/ps10661/index.html

CUCM 8.0 SRND: https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/models.html#wp1089795

UCM Session Manager in action